Got questions? This way.
Quick answers about insurance verification, how we work with your office, and what it takes to get started.
About Our Services
What does Verify Dent do?
Verify Dent handles all insurance verifications, eligibility checks, plan updates, balance reviews, and system adjustments for your dental office. We make sure every patient is verified before their appointment so your team can work stress-free.
Do you work with all dental insurance providers?
Yes. We verify coverage with all major dental insurance companies and smaller carriers. If a plan exists, we contact the provider and retrieve every detail you need.
Can you handle last-minute schedule changes?
Absolutely. Part of our daily process is to check for cancellations, new appointments, and same-day additions so nothing is overlooked.
Do you upload verification documents to our system?
Yes. We upload full breakdowns (Word/PDF), eligibility forms, and any proof of active coverage directly into your patient files.
Do you communicate directly with patients?
Yes, when necessary. We notify patients at least two days prior if their insurance has terminated or if important details have changed.
Workflow & Process
How do you receive our daily schedule?
Most offices share their schedule through their practice management software or a secure daily export. We adapt to whatever system your office uses.
How fast do you complete verifications?
Same-day verifications are typically completed within a few hours. Next-day schedules are verified at least 24 hours in advance.
How do you manage updates when insurance details change?
We immediately adjust the information in your system, update balances, correct group numbers, and inform your staff so everyone stays aligned.
What information do you check during a full verification?
We verify plan status, remaining benefits, eligibility, frequency limitations, deductibles, coverage percentages, waiting periods, maximums, exclusions, and more.
What happens if a patient’s insurance is inactive?
We notify both the office and the patient right away and document the termination so your team can take appropriate steps before the appointment.
Pricing, Security & Onboarding
How much do your services cost?
Pricing depends on the number of monthly verifications, the size of your office, and your workflow needs. Contact us for a customized quote.
Are my patients’ data and insurance information secure?
Yes. We use secure communication methods, follow strict confidentiality protocols, and comply with HIPAA / health data privacy standards.
How quickly can we start working together?
Most offices can be fully onboarded within 24–48 hours after our initial setup call.
Do we need to sign a long-term contract?
No. We offer flexible plans with no long-term commitments. You can scale up or down depending on your office needs.
Do you work with offices outside of my state?
Yes. Our services are virtual and available to dental offices anywhere in the United States and Canada.
Ready to simplify insurance verifications?
Get started with Verify Dent
Tell us about your office size, systems, and goals. We will tailor a verification plan that saves time, reduces denials, and keeps patients informed.